Ubuntu Developer Week: The Problem Lifecycle in Ubuntu

I will be giving a session on The Problem Lifecycle in Ubuntu during Ubuntu Developer Week. Thursday February 2nd at 21:30 UTC (16:30 GMT-5 – my time).

The session will cover some of the important aspects of resolving problems in Ubuntu. From getting help on configuration to reporting a bug and seeing it patched. I will also contrast the Ubuntu Lifecycle to that which I experience, as an IT professional, with other proprietary vendors.

There are numerous fantastic sessions through out the week so be sure to check out the complete schedule.

ubuntu-problem

ubuntu-problem diagram

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6 Responses to Ubuntu Developer Week: The Problem Lifecycle in Ubuntu

  1. daengbo says:

    I’ve seen this diagram before and commented on it. If this was on your blog, I apologize for possibly repeating anything I said before in the following comment.

    The diagram is probably very accurate and represents my experience on Ubuntu well:
    * If you are using a released version of Ubuntu, there is almost no chance that your bug will be fixed. It will be closed (rather than being pushed to the unstable version).
    * If you are using an Alpha or Beta version for testing, there is little chance that your bug will be triaged before release (making it stable and unfixable). If your bug _is_ triaged, it will most likely be upstreamed and closed.

    In short, Ubuntu’s bug policy to its users should be stated as “Wait for the next version and pray.” It’s absurd that fixing bugs is such a low priority, and that LTS releases don’t get noncritical fixes is even moreso.

    How many noncritical bugs are fixed in the Big 2 (Win/OSX) between releases? Lots. Think about how much different XP at release and XP SP3 were. Added: WPA encryption compatibility and improved Wi-Fi support (with a wizard utility), a pop-up ad blocker for Internet Explorer 6, partial Bluetooth support, compatibility updates, optional .NET Framework support, enabling technologies for new devices such as Tablet PCs, a new Windows Messenger version, USB 2.0 support, a Set Program Access and Defaults utility, a major revision to the included firewall that was renamed to Windows Firewall and became enabled by default, and many backported Vista _features_.

    Vista went from terrible for most people to decent for most people.

    There were 11 _pages_ of summarized Tiger updates in its two and a half year life, very few of which were security-related. Compare that to how many new features and niggle fixes Hardy got in its three-year desktop lifespan.

    I’ve been a Linux user for fifteen years now. I’ve used Ubuntu since Hoary. Still, this “no-fix” policy has been and continues to be utterly embarrassing. If it doesn’t work properly, fix it, especially if someone has given you the patch!

  2. Pingback: Ubuntu Developer Week: The Problem Lifecycle in Ubuntu « Free … | Linux Blog

  3. kevix says:

    this might be interesting

  4. Pingback: Ubuntu Developer Week: The Problem Lifecycle in Ubuntu | Ubuntu-News - Your one stop for news about Ubuntu

  5. Pingback: Testing: On To Saucy Salamader! | Free Trader Beowulf

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